FAQ
📦 Before the Party
When will my order ship?
We typically ship orders within 1–3 business days. During launches and holidays, it may take a little longer.
How long does shipping take?
Shipping times depend on the method you choose at checkout. You'll receive tracking as soon as your order ships.
Do you offer expedited shipping?
Yep! Select an expedited shipping option at checkout if you need your order ASAP.
Do you ship internationally?
Yes! International shipping rates and delivery times are calculated at checkout.
🧢 The Goods
What hats do you use?
We print on OTTO premium high-profile foam trucker hats with an adjustable snapback closure.
Are your can holders standard size?
We offer multiple sizes, including Standard & Slim, Check each product page for sizing.
Will the print peel or fade?
Our products are made to party, but they'll last even longer if you follow the care instructions.
🎁 Oops, My Bad
Can I return my order?
Because many of our items are made to order, we don't accept returns unless your item arrives damaged or we made a mistake.
My order arrived damaged. What do I do?
Email us within 7 days of delivery with your order number and photos, and we'll make it right.
📏 Sizing
How do I know what size to order?
Every product includes sizing information on the product page.
🎉 Rep the Party
How do I become an ambassador?
Apply through our Rep the Party page! We're always looking for people who love to have fun and share the FMT lifestyle.
Do I need a certain number of followers?
Nope! We care more about personality, creativity, and engagement than follower count.
💌 Hit Us Up
How can I contact you?
Hit us up through our contact page or best bet to send us a message on Instagram.
Do you offer gift cards?
Yes! Digital gift cards are available and make the perfect last-minute gift.
Do you offer wholesale?
Yes! Visit our Wholesale page or contact us for more information.
